Account and safety
Do you see my Roblox password? No. You sign in on Roblox's own site and Roblox tells us who you are. To publish, you connect Roblox once, also on Roblox's own sign-in page. Studs Connect keeps the publishing key it makes, and Studs never sees your password or the key.
Why does Roblox ask for extra permissions? Studs asks for permission to fetch assets for your game and read thumbnails. It cannot spend Robux, change your password or trade items.
Can I sign in with email or Google? Not at the moment. A Roblox account is the only way to sign in.
How do I change my email or delete my account? Email support@studs.gg from the address on your account and we will take care of it.
Building
How long does a run take? Usually about an hour. Add your email under Account and turn on the finished-run notification so you do not have to wait at the screen. See How building works and how long it takes.
How do I stop a run? Press the Stop button while it is building. Work done so far is still charged. If it seems stuck rather than slow, see My run is stuck, paused or failed.
Can I run two projects at once? No, one run at a time per account.
Can I write in my own language? Yes. English gives the most reliable results, but other languages work.
Does Pro make better games? No. Pro gives you daily credits, a place at the front of the queue and skips the waitlist. The builder is the same.
Is Studs free? Your first run is free: one prompt, one build. Changing it or building again needs Pro, see How credits work.
Your game
Where is my game? It lives in your project on Studs until you publish it to Roblox or download the .rbxl. See Publish your game to Roblox.
Who owns the game? You do. Publish it, sell passes in it, edit it in Studio, it is yours.
Can I play it without publishing? Download the .rbxl and open it in Roblox Studio. Studs itself shows 3D previews but not a playable version.
Getting help
How do I contact you? Email support@studs.gg, or type /support in our Discord at discord.gg/studsgg. Click your avatar and choose Help & Support first: it shows the Run ID and account details that let us find your run quickly. A screenshot helps too.