It seems stuck
Runs can be quiet for a while during long steps, and a run is only stopped automatically after 150 minutes. If nothing has changed for a long time and you would rather start over, press Stop, then retry. Stopping is charged for the work done so far.
It is paused
A run is paused, with its progress saved, when it runs out of credits or hits a problem on our side that is likely to clear. The message on the run says which. Claim your daily credits or upgrade if credits were the reason, then click Resume. A run can be resumed up to three times. Sending a new message in the project discards the paused run.
It failed
Read the message on the run, it says what to do:
"This usually self-recovers. Please try again." A problem on our side. Click retry to run the same idea again without retyping.
"Please reword your prompt and try again." The plan or scripts for this idea did not come together. Make the idea smaller or more specific and try again.
"Some areas of your game couldn't be built" Most of the game shipped. See Parts of my game are missing.
"Your new prompt is too different from this project's existing design." Start a new project for the new idea.
"You don't have enough credits to start a new run." Claim your daily credits, or upgrade to Pro. See How credits work.
"Please sign in with Roblox again." Your Roblox session expired. Sign in again and start a new run.
Only failed or stopped runs can be retried, and a retry is a new run with its own cost.
Still stuck
Click your avatar and choose Help & Support. It shows the details we need, including your Run ID. Email those to support@studs.gg along with the exact message you saw, or use /support in our Discord. If it failed because of something on our side, tell us and we will make it right.